![]() The FQDN (Fully Qualified Domain Name) requested for this license is different from the FQDN of the machine on which the license is installed.The CPU count requested for this license is lower than the number of CPUs of the machine on which the license is installed.The operating system for which this license was created is different from the operating system on which the license is installed.If output with system configuration and ‘k4.lic is printed after installing the new license file and running the q script, it could be because of one or more of the following: If a valid license is found, the output is a one-line message starting with the current timestamp.If a valid license cannot be found, the system configuration output along with ’k4.lic is displayed.Windows: \data-server\engine\bin\q\w64\.Copy the k4.lic file into one of the following directories, depending on your operating system:.In that case, the system configuration output is generated if the license is invalid. This behavior is different compared to the q executable. If a valid license is found, the system configuration output is displayed in the banner.If a valid license cannot be found, the message k3.lic displays.Navigate to the directory in which the license was installed and run.Copy the k3.lic file into one of the following directories, depending on your operating system:.You can download and extract the license files from the zip shared with you via task and perform the following steps: Licenses are hot-deployable, so you need not stop the Appian components to install a license. The steps to install temporary license files and permanent license files are the same. Note that generating the long-term license files can take up to 4-5 business days. The license files will be delivered to you in the form of a task on Forum which allows you to download them.If the POC approves the request, the Appian license administrators will review the request and provide you the license files or the next steps required to generate the long-term license files. If you are not your organization's primary POC, then the request will first go to your organization's POC who will have to approve this request.You will receive these steps in the form of a task on Forum. If you are your organization's primary POC (point of contact), then the Appian license administrators will review your request and provide you with the license files or the next steps required to generate the long-term license files.Fill the form according to your requirements and submit the form.Go to the Licenses site and log in using your Community credentials.Perform the following to request the license files: The License Management Application allows registered users on Forum to request temporary and long-term product license files to install Appian. You can also request for temporary and long-term license files together. Then, you can create a request for long-term license files using the output copied after running the q executable. Since long-term license files can take 4-5 business days to obtain, you can first create a request for temporary license files to continue the setup. You will need the copied output in order to request the long-term license files and to renew the license files in future. L64/ 8()core 15129MB *user* 192.168.1.1Ĭopy the output of the command to a text file and save it for future reference. In order to request long-term license files, information about system configuration is needed which can be obtained by running the q executable. Steps to request and install license files Generating the q output Your existing long-term license files are about to expire and you want to proactively request replacements.You have already obtained temporary license files to set up a new server.Long-term license files are valid for an extended period of time and can only be used on the server that they were requested for. A long-term license has expired and you want to renew it.A new server is being set up for the first time.This type of license files should be requested in one of the following scenarios: Temporary license files are only valid for 6 days and can be used on any server as long as the operating system matches. ![]() License types and what they mean Temporary license Depending on the request, both the license files ( k3.lic and k4.lic) could be of the temporary or long-term type. Every time the product license is provided by Appian, it will be in the form of two separate files with the same expiry date. This document outlines the procedure to request and install temporary and long-term Appian product license files. These steps are for acquiring and installing licenses for Appian 23.1.
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